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Shipping & Returns

shipping & delivery

in-stock items ship within 24 hours of ordering. custom orders ship within 3 days of your order. shipments are processed monday - friday. we have many shipping options available, including expedited service for quicker delivery. if an item is backordered,  you will be contacted with an estimated delivery date within 24 hours of your order.


you should expect to receive your refund within 1 week of shipping your package back. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.

if you need to return an item, simply login to your account, view the order using the "complete orders" link under the My Account menu and click the Return Item(s) button. we'll notify you via e-mail of your refund once we've received and processed the returned item.

returns & exchanges

returns

we pride ourselves in our designs and want our customers to adore their purchase. if for any reason you do not, you can return your unused, unworn and unaltered item within 3 weeks of your order date. we will refund your original purchase price, less shipping and handling, back to your original method of payment. your refund will post approximately two days after the date of processing.

 

exchanges

if you love your item, but want to exchange it for something different, you can return your item within 3 weeks of your order date and we will ship your new item back to you, free of charge. if the new item is of greater value than the original, we will charge this amount to your original method of payment before shipment. if the new item is of less value than the original, we will refund the difference to your original method of payment before shipping.


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